Fv7 FAQ — Answers to All Your Questions

No. Each individual at fv7 is allowed only one account permitted. Creating multiple accounts may result in permanent closure of all accounts and forfeiture of balances. For more details, please refer to our Terms & Conditions See.

To register at fv7, you must be at least 18 years is required. This is mandatory. Any attempt to register under the minimum age will result in account rejection during verification.

On the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password. If you run into any issues, contact support.

KYC (Know Your Customer) is an identity verification process. You may need to submit your NID or passport for large withdrawals or when updating account details. This is to keep your account secure.

At fv7 bKash, Nagad, Rocket and all major Bangladeshi mobile banking methods are supported for deposits. Bank transfers are also accepted. Deposits are usually instant.

Usually 15 to 30 minutes for the withdrawal to be processed. During peak times or for larger amounts, it may take 1–2 hours. Withdrawals above a certain amount may be delayed if KYC verification is not completed.

Minimum deposit at fv7 ৳300 and minimum withdrawal ৳500. Daily withdrawal limits vary by payment method and account level.

Wait 15 minutes first. If the issue persists, contact fv7 Live Chat with your transaction ID. You can find the transaction ID in the SMS from bKash/Nagad.

fv7 does not charge any transaction fees. However, your mobile banking provider (bKash/Nagad) may apply their own standard charges.

Automatically applied on your first deposit after registration 100% Bonus is added — up to a maximum of ৳5,000. Wagering requirements must be met before withdrawing the bonus. For full details, visit the On the Bonus page See.

Wagering means you need to bet your bonus amount a set number of times before you can withdraw. For example, a 5x wagering requirement on a ৳1,000 bonus means you must place ৳5,000 in bets.

Yes! fv7 regularly offers reload bonuses, weekly cashback, referral bonuses, and special match bonuses for members. View all offers on the On the Bonus page you will receive.

When a friend registers using your referral code and makes their first deposit, both of you receive a bonus. For referral bonus details, On the Bonus page See.

At fv7 Cricket, Football, Tennis, Badminton, Kabaddi, Basketball and 20+ other sports. Both live and pre-match options are available. On the Sports page See all.

Odds × Stake = Total Return. For example: with odds of 2.50 and a ৳100 bet, a win pays ৳250 (profit of ৳150). fv7 uses decimal odds. On the Sports Betting page There's more to it.

Bets generally cannot be cancelled once placed. However, before a match starts, you may be able to secure a portion of your stake using the Cash Out feature — available on selected markets.

Live betting lets you place bets in real time as a match is in progress. Odds change by the second, so quick decisions matter. fv7 also provides live stats and score updates.

The minimum bet at fv7 is generally ৳20 to ৳50 — may vary depending on market and sport. Designed to be accessible for everyone.

Yes. fv7 uses SSL/TLS encryption, bank-grade security, and KYC verification. Your funds are held in secured accounts. Privacy Policy for more details.

Change your password immediately and notify fv7 support. If suspicious login activity is detected, the support team will temporarily lock your account and investigate.

fv7 does not share your personal information with third parties for commercial purposes. Only limited data may be shared for payment processing or legal compliance. Privacy Policy See.

On the download page to download the fv7 app for Android or iOS. On Android, you'll need to download and install the APK file.

Go to your phone's Settings → Security → enable "Install from Unknown Sources". Then try installing the APK file again. You only need to do this once.

No, you can log in to both the app and the website using the same account. Your balance and betting history stay synced across both.